Delivery & Returns

Postage Details

Times of delivery may vary during busy times. Delivery charge is built into the price of the bag £29.99, and postage is to the UK only.

Returns and Refunds Policy

Items should be unused and in original condition

In original packaging where appropriate

For hygiene and safety purposes, we cannot accept returns on opened toys 

Customers are responsible for the cost of returning goods unless they are faulty

Faulty or Damaged Goods

Contact us within 30 days if there is a problem with the item, damaged or faulty and we will aim to replace it.

Under the Consumer Rights Act 2015 goods must be:

  • As described

  • Fit for purpose 

  • Of satisfactory quality